Below is Vision to Design’s standard Terms and Conditions. Please take time to read through our Terms and Conditions thoroughly and ensure you understand them before you commence a project with us. By requesting designs and/or services from Vision to Design you agree to our Terms and Conditions and you are aware that you are entering a binding contract – payment is required.

Terms and Conditions Vision to Design

The below conditions have been construed under Australian Law and apply to all individuals, businesses or companies (Client/s) engaging the services of Vision to Design, its contractors, subcontractors and employees unless otherwise agreed to in writing by both parties.

General Conditions of Contract

These Terms and Conditions cover all Contracts entered into by a Client/s with Vision to Design for services relating to design, printing, copywriting, visual media, web sites, brand identity, illustrations, images and photography (Artwork)
These Terms and Conditions are subject to change without notification by Vision to Design.
These Terms and Conditions apply to Vision to Design and all of its contractors and subsidiaries.

Original Visual Brief, Variations and Guarantee

Vision to Design and the Client will attend an initial consultation at no charge to the Client. This can be held via phone or in person. A (Visual Brief) will be constructed through the collection of logos and designs. This will assist in the evaluation and formulation of the Client’s business design requirements.

If no delivery date for final Artwork is decided upon and noted during the initial consultation, payment will be required at the time/s detailed in clause (11); the length of time between consultation and delivery of final Artwork will have no effect on the requirement to remit funds on invoicing.

Vision to Design does not offer a set number of revisions to logo Artwork under the original Visual Brief.
The Company will not charge for additional revisions of logo Artwork provided that the Client’s requests for revision conform to the original Visual Brief and are communicated within the agreed timeline (if provided).
Any additional work, revisions or variations outside of the original Visual Brief will be charged at the rate of $80 per hour, billed in 15 minute increments. All prices exclude GST. Additional expenses will be charged accordingly.


Quotations are generated by Vision to Design on the basis of the Visual Brief and expected time investment. Quotations may be subject to change if additional work is required.
All turnaround time quotations are estimates and are based on calendar working (business) days. No quoted printing, artwork or delivery dates are guaranteed and may vary.


Vision to Design reserves the right to request a deposit from the Client prior to starting work on their project or Artwork. If a deposit is requested by Vision to Design , an invoice will be generated and delivered to client via email and payment is expected. By remitting deposit funds to Vision to Design, the Client is accepting the Terms and Conditions and entering a contract with Vision to Design.
If a deposit is not requested, the Client is considered to accept the Terms and Conditions upon request of services/work from Vision to Design.

Vision to Design will invoice the Client for the remaining cost of the Artwork and associated services prior to the commencement of work or printing. Vision to Design reserves the right to not proceed with these services until payment has been received in full from the Client.

Vision to Design reserves the right to invoice prior to the time detailed in clause (11) if the Client has been uncontactable / unresponsive for more than 30 days – refer Cancellation & Variation Policy – begins clause (19)
Vision to Design reserves the right to invoice for work completed if the project exceeds 60 days.

The Client reserves the right to request a payment plan which may be accepted by Vision to Design at its discretion. All payment plans must be agreed to both parties in writing.

All prices quoted on Vision to Design’s web site and advertising material include delivery and include GST.
All payments are to be made within 7 days of invoicing.

Vision to Design is entitled to charge the Client for any fees incurred relating to commencement of collection and recovery processes for accounts that remain unpaid in excess of 30 days.

Cancellation and Variation Policy

Vision to Design reserves the right to charge additional costs if the Client requests amendments to the original Visual Brief, the original project outcome is altered or further Artwork is requested – refer clause (5).
If the Client requests the cancellation of a Contract, Vision to Design will determine the cost of Artwork and services provided. The Client will be invoiced this amount minus any deposits paid on the project to date.
If the determined monies payable is less than the deposit paid, a refund will be issued by Vision to Design to the Client for the difference.
Vision to Design will declare a project completed if no response is received from Client within 30 days of providing a concept Artwork and this Artwork will be determined as the final accepted Artwork. Vision to Design will then invoice the Client for final payment of total project and non-payment will result in collection processes. Legal action may also be taken by Vision to Design to recover all monies owed.

Approving Proofs/ Designs/Printing

The Client is held responsible for approving all Artwork proofs and ensuring accuracy and suitability. This includes, but is not limited to; design, spelling, grammar, illustrations, images and quantity. It is the responsibility of the Client to request another copy if the proof if difficult to read or changes are required.
The Client’s final accepted proof is the Artwork that will be submitted for print. There will be no reprints at our expense.

Submission of Client artwork

Clients who choose to submit their own Artwork, files and/or images are solely responsible for the end result of printing. Customers are reminded to submit print-ready Artwork with the correct specifications. We will print the Client’s submission as requested however Vision to Design is not responsible for Artwork mistakes. Vision to Design is also not liable for supplied file errors. There will be no reprints at our expense.

Clients are reminded that when Artwork is trimmed, the bleed cut can vary in position up to 2-3mm, hence a 7mm internal margin from the bleed line is required if the Client is supplying Artwork.
It is the Client’s responsibility to ensure that any Artwork, images, files and text submitted does not violate Australian copyright laws. Vision to Design and its contractors assumes all written and visual content adheres to copyright laws and all correct permissions have been sought and/or royalties paid for use.


Ownership of copyright over all concepts and draft Artwork remains with Vision to Design. This includes, but is not limited to; logos, symbols, compositions and copy. Unlawful use of these Artworks by the Client is strictly prohibited. The use of Artwork prior to payment is illegal. For more information visit
Artwork designed will remain the property of Vision to Design until account is paid in full. Future re-print requests of the same Artwork will only incur a print management fee.
Upon full payment of account, copyright ownership will be transferred to the Client. Vision to Design and their graphic designers retain rights to utilise Artwork and all design elements for portfolio/self-promotion.


Printing will not commence until full payment for Artwork and print services is received. The current turnaround time for printing is 5-10 working days dependant on the product type. This period commences at date of Client approval of Artwork proof and payment.
All turnaround time quotations are estimates and are based on calendar working (business) days. No quoted printing, artwork or delivery dates are guaranteed and may vary.
With all printing there may be some colour variations from electronic visual representations of Artwork and previous orders to the final printed Artworks. This is due to the nature of CMYK printing and bulk-run printing system. There will be no reprints at our expense.


Vision to Design cannot be held liable for printing products that are damaged, lost or delayed when delivered by post or courier although the utmost care will be taken to ensure the products arrive on time and undamaged.

Force Majeure

Vision to Design shall not be liable for any failure or delay in supply or delivery of Artwork or services where such failure or delay is wholly or partly due to any cause or circumstances whatsoever outside the reasonable control of Vision to Design including but not limited to war, strikes, lockouts, industrial disputes or unrest, government restrictions or transport delays, fire, power outages, failure attributable to hosting suppliers, breakdown of plant, theft, vandalism, riots, civil commotions, accidents of any kind or act of terrorism.

Amendments to these Terms and Conditions

All and any amendments to the Terms and Conditions outlined in this submission must be provided in writing and signed by an authorised representative of Vision to Design prior to the commencement of work.